Skills & Competencies for Commercial Tire Technician II

Commercial Tire Technician II job profile

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JOB SUMMARY for Commercial Tire Technician II

Performs tire and tire related services at commercial service centers according to company requirements.

JOB RESPONSIBILITIES for Commercial Tire Technician II

Mounts, demounts and balances commercial and other tires and wheels as directed by a service manager. Follows established procedures to inspect tires, wheels and vehicles before and after service, noting additional needs and making recommendations to customers.

Commercial Tire Technician II SALARY RANGE

BASE 50%
$34,605
TOTAL 50%
$34,683
Job Level
A02
Job Code
SC16000509
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Commercial Tire Technician II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Commercial Tire Technician II skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 hard skills or competencies (industry competencies) for Commercial Tire Technician II

1 Industry Competency – Spare Parts Inventory Management
Proficiency Level -1
Skill definition-Monitoring and controlling inventory and quality of parts to ensure the availability of spares for maintenance and repairs of the plant and machinery.
Level 1 Behaviors
(General Familiarity)
Describes critical policies, procedures, and regulatory requirements related to spare parts management.
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Level 2 Behaviors
(Light Experience)
Collects historical data to verify and understand spare parts warehouse inventory issues.
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Level 3 Behaviors
(Moderate Experience)
Conducts supplier evaluations to ensure quality and reliability of spare parts.
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Level 4 Behaviors
(Extensive Experience)
Establishes SOP for storing and organizing spare parts.
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Level 5 Behaviors
(Mastery)
Develops a theoretical background and understanding for spare parts management.
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2 Industry Competency – Automotive Services
Proficiency Level -2
Skill definition-Diagnosing, maintaining, repairing, and upgrading automobile components and systems to ensure safety, reliability, and optimal vehicle performance.
Level 1 Behaviors
(General Familiarity)
Defines the importance of regular automotive servicing in improving the reliability of vehicles.
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Level 2 Behaviors
(Light Experience)
Follows the established manufacturer guidelines when replacing worn-out vehicle components.
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Level 3 Behaviors
(Moderate Experience)
Conducts thorough vehicle inspections and diagnostic tests to identify complex mechanical issues.
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Level 4 Behaviors
(Extensive Experience)
Guides the team in using advanced diagnostic tools to identify and resolve complex vehicle problems.
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Level 5 Behaviors
(Mastery)
Designs and executes routine maintenance plans to enhance vehicle performance and reliability.
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3 Commercial Tire Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician II
Proficiency Level - 4
5 Competency for - Commercial Tire Technician II
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Commercial Tire Technician II

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Describes methods used in collecting and analyzing customer satisfaction data.
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Level 2 Behaviors
(Light Experience)
Assists in creating questions to surveys to identify customer satisfaction levels.
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Level 3 Behaviors
(Moderate Experience)
Communicates with customers to establish positive interactions and maintain a high level of satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Delivers superior customer service to optimize customer satisfaction scores.
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Level 5 Behaviors
(Mastery)
Constructs innovative solutions and effective interventions to drive customer satisfaction.
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -2
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Compiles a list of the key considerations and limitations of safety policies.
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Level 2 Behaviors
(Light Experience)
Follows established safety policies and procedures when handling hazardous materials.
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Level 3 Behaviors
(Moderate Experience)
Handles the execution, enactment, and tracking of each element of the safety policy and program.
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Level 4 Behaviors
(Extensive Experience)
Evaluates employees' performance to ensure they comply with established safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Cultivates a compliant working environment by enforcing safety policies and procedures.
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3 Commercial Tire Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician II
Proficiency Level - 4
5 Competency for - Commercial Tire Technician II
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Commercial Tire Technician II

1 Core Competencies – Scheduling
Proficiency Level -1
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Compiles a list of tools used to effectively schedule activities, such as Google Calendar and Canva.
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Level 2 Behaviors
(Light Experience)
Identifies and resolves scheduling conflicts between employees to ensure a smooth workflow.
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Level 3 Behaviors
(Moderate Experience)
Makes adjustments and recommendations for optimizing scheduling to maximize service and quality.
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Level 4 Behaviors
(Extensive Experience)
Coordinates with cross-functional teams to align work schedules with project activities.
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Level 5 Behaviors
(Mastery)
Builds integrated database tracking tools for staffing shrinkage patterns to optimize staffing scheduling forecasts.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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3 Commercial Tire Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician II
Proficiency Level - 4
5 Competency for - Commercial Tire Technician II
Proficiency Level - 5

Summary of Commercial Tire Technician II skills and competencies

There are 8 hard skills for Commercial Tire Technician II, Spare Parts Inventory Management, Automotive Services, Vehicle Inspection, etc.
2 general skills for Commercial Tire Technician II, Customer Satisfaction, Safety Policies and Procedures.
9 soft skills for Commercial Tire Technician II, Scheduling, Standard Operating Procedures (SOP), Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Commercial Tire Technician II, he or she needs to be proficient in Scheduling, be proficient in Standard Operating Procedures (SOP), and be proficient in Attention to Detail.

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